By accessing or using any services provided by Polite AI, you agree to be bound by these Terms of Service. Please read them carefully before using our platform.
1. Company Information
Polite AI
Jacksonville, Florida, USA
Email: demi@politeai.org
Website: politeai.org
Governing Law: Florida, United States
2. Services
Polite AI delivers AI-powered business automation tools including AI receptionists, chatbots, automation systems, and AI agents. Services may be provided through software, integrations, APIs, or managed solutions. We reserve the right to modify or discontinue any service at any time.
3. Eligibility
Services are intended for businesses only. By using our services, you represent that you are authorized to act on behalf of a business and will comply with all applicable laws and regulations.
4. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for ensuring that all account information remains accurate and up to date. Polite AI reserves the right to suspend or terminate accounts for violations of these Terms.
5. Payment Terms
- Subscription or one-time fee billing models may apply depending on the service
- Billing is typically monthly unless otherwise agreed in writing
- Free trials may be offered at our discretion
- All payments are non-refundable unless required by applicable law
- Non-payment may result in suspension or termination of services
6. Acceptable Use
You agree not to use our services for any of the following prohibited activities:
- Illegal, harmful, or fraudulent activity
- Generating abusive, deceptive, or spam content
- Infringing on the intellectual property rights of others
- Unauthorized automation or scraping of our platform
- Attempting to hack, reverse engineer, or disrupt our systems
Violations of this policy may result in immediate suspension or termination of your account.
7. Intellectual Property
- Polite AI retains all ownership rights to our software, AI systems, models, branding, and platform technology
- Clients retain full property rights to their own data, inputs, and content
- AI-generated outputs are provided for client business use — we do not guarantee uniqueness, ownership enforceability, or accuracy of such outputs
8. AI Disclaimer
AI systems may produce inaccurate, incomplete, or unexpected results. You are responsible for verifying all AI-generated outputs before relying on them for business decisions. Polite AI disclaims responsibility for any decisions made based on AI-generated content.
9. Service Availability
We do not guarantee uninterrupted or error-free service. Maintenance, updates, and improvements may occur at any time and may temporarily affect availability.
10. Termination
- You may cancel your account at any time
- Polite AI may suspend or terminate access at any time for violations of these Terms or non-payment
- Access to services may end immediately upon termination
11. Limitation of Liability
Services are provided "as is" without warranties of any kind. Polite AI is not liable for any indirect, incidental, or consequential damages, including but not limited to lost profits, downtime, or data loss. Our total liability to you is limited to the amounts you paid during the prior billing period.
12. Indemnification
You agree to defend, indemnify, and hold harmless Polite AI and its affiliates from any claims, damages, or expenses arising from your use of our services, your violation of these Terms, or any content you provide or generate through our platform.
13. Governing Law & Disputes
These Terms are governed by the laws of the State of Florida, United States. Any disputes shall be resolved in the courts of Florida, unless otherwise required by applicable law.
14. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
15. Contact
For questions about these Terms, please contact us:
Polite AI
Jacksonville, Florida, USA
Email: demi@politeai.org
Website: politeai.org